Developing a clinic-specific automated front desk solution.
TECHNOLOGY STACK
- AngularJS
- AWS Lambda
- DynamoDB
- Nuvei Payment Gateway
PROJECT TYPE
Web application
PROJECT DURATION
6 months
CLIENT
Confidential, USA
![front-desk-solution-feature](https://meteoriteit.com/wp-content/uploads/2023/09/front-desk-solution-feature.png)
Project
About
the project
Developing a clinic-specific automated front desk solution.
The app provides clinics with an automated front desk solution, streamlining healthcare practices for a smoother experience. It enhances both practitioner and patient satisfaction. The app digitizes paperwork, verifies insurance eligibility, computes costs, enables online payments, and integrates with EHR solutions, among other features.
![front-desk-solution-case-study](https://meteoriteit.com/wp-content/uploads/2023/09/front-desk-solution-case-study.png)
Features
App
features
![clinic-schedules](https://meteoriteit.com/wp-content/uploads/2023/09/clinic-schedules.png)
Clinic schedules
This functionality enables patients to conveniently book their appointments in advance at a time that suits them, while also providing the clinic with the ability to proactively organize all their scheduled appointments. This leads to time and cost savings for the clinic. Additionally, the system includes automated email and SMS reminders for appointment notifications.
![patient-intake](https://meteoriteit.com/wp-content/uploads/2023/09/patient-intake.png)
Patient Intake
Prior to their appointment, patients receive a link to complete the intake process online, eliminating the need for cumbersome paperwork. This allows patients to electronically provide all necessary information without the inconvenience of spending time at the clinic filling out forms.
![insurance-check](https://meteoriteit.com/wp-content/uploads/2023/09/insurance-check.png)
Insurance check
This distinctive function confirms the patient’s insurance eligibility by retrieving their current insurance details through the application. It then presents the patient’s copay, coinsurance, and deductible information for the specific CPT codes being used.
![cost-calculator](https://meteoriteit.com/wp-content/uploads/2023/09/cost-calculator.png)
Cost Calculator
This special feature checks the patient’s insurance eligibility by accessing their current insurance data using the application. It then shows the patient’s copayment, coinsurance, and deductible amounts associated with the provided CPT codes.
![prior-authorization](https://meteoriteit.com/wp-content/uploads/2023/09/prior-authorization.png)
Prior-authorization
This distinctive capability confirms the patient’s insurance eligibility. The app retrieves the patient’s current insurance details and presents their copayment, coinsurance, and deductible information relevant to the provided CPT codes.
![online-payment-gateway-integration](https://meteoriteit.com/wp-content/uploads/2023/09/online-payment-gateway-integration.png)
Online Payment Gateway Integration
The application also includes the Nuvei payment gateway, allowing patients to conveniently make online payments for their received treatment.
![digital-records](https://meteoriteit.com/wp-content/uploads/2023/09/digital-records.png)
Digital Record
The application provides digital statements, images, reports, and receipts that are sent directly to the patient’s email. This eliminates the need for patients to search for old receipts and reports, as all the data is stored electronically.
![EHR-integration](https://meteoriteit.com/wp-content/uploads/2023/09/EHR-integration.png)
EHR integration
The application provides digital statements, images, reports, and receipts that are sent directly to the patient’s email. This eliminates the need for patients to search for old receipts and reports, as all the data is stored electronically.
INTERFACE
App
Interface
The application offers 2 interfaces
![](https://meteoriteit.com/wp-content/uploads/2023/09/patient-interface-girl.png)
Patient Interface
The patient interface enables patients to electronically complete the intake process and make online payments.
![](https://meteoriteit.com/wp-content/uploads/2023/09/patient-interface-boy.png)
Clinic Interface
The clinical interfaces empower clinics to efficiently schedule patients within their own system, approve intake information, manage costs, schedule follow-up appointments, and perform other essential tasks.